Limited support continues for BMC AppSight through April 30, 2016
The AppSight Application Problem Resolution system automates problem resolution processes during the testing and maintenance phases of the application lifecycle.
We recommend migrating to TrueSight Operations Management and TrueSight App Visibility Manager for increased efficiency and end-to-end operations analytics.
What is Black Box?
When a problem occurs, the BMC AppSight Black Box captures the synchronized problem history in a log that can be communicated to the entire problem resolution team, much like a black box flight recorder in an aircraft. BMC AppSight Black Box operates with an extremely low performance impact and requires no modifications to the application or system. With the black box log, those involved in problem triage and resolution can replay, rather than recreate, any reported problems, eliminating up to 70 percent of the cycle time typically consumed by root cause analysis.