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Join us for a half day immersion on BMC ServiceOps and a visit to ThinkTank, Birmingham’s Science Museum

29 September 2022
08:30 – 15:45
ThinkTank Birmingham Science Museum
Millennium Point, Curzon St
Birmingham B4 7XG


Most IT support organisations are siloed with discrete separate functions focused on operations and service management, however with the growth in data volumes, complexity of the environments, and the advent of a DevOps culture there is a need to bring these teams closer together in order to both support the current business and enable the agility needed to grow the business.

Join us on Thursday 29th September at the ThinkTank, Birmingham Science Museum, for a half day session to learn all about ServiceOps. You will also have the opportunity to meet with BMC product experts who will share the BMC ServiceOps Roadmap and BMC customers who are already embarking on a ServiceOps journey. After the event we would invite you to take a look around Birmingham’s award-winning Science Museum!

Meet with other customers and share your experiences.


08:30 – 09.00 Registration and Coffee
09:00 – 09:10 Welcome and introduction
Andy Smith, Manager – Solution Engineering
09:10 – 09:40 Are you ready for ServiceOps?
Allison Cramer, Vice President, Digital Service and Operations Management Marketing
09:40 – 10:40 Demo: See how BMC Helix brings ServiceOps to life
BMC Solution Engineering Team
10:40 – 11:05 Coffee break
11:05 – 11:25 What’s next for ServiceOps?
Jon Stevens Hall, Product Management
11:25 – 11:45 Customer case study
11:45 – 12:15 Breakthrough Technologies by the BMC Innovation Labs
Des Sanders, Sr. Principal Solution Engineer and Innovation Champion
12:15 – 12:40 Speaker panel session
12:40 – 12:45 Summary and close
12:45 – 13:45 Lunch
13:45 – 15:00 Access to Museum
15:00 – 15:45 Networking & Drinks

BMC helps customers run and reinvent their businesses to succeed in new and better ways.

  • Barry
  • SAP
  • O2
  • Itau
  • DISA

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