icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

Our customer commitment

We continually evaluate the BMC IT Service Management portfolio to ensure we provide the best solutions to meet our customers' needs. BMC has announced that Service Desk Express (SDE) has moved to "Limited Support" and will no longer be supported after December 31, 2017.

While we will not be developing new functionality for SDE or removing the End of Life designation, we will continue to provide limited technical support for the product and may address defects and security issues as defined by the "Product End of Life" section of the BMC Product Support Policy.

What does this mean for you?

Find the right solution for your business


Remedyforce se basa en Salesforce App Cloud y brinda una gestión de servicios de TI (ITSM) completa con funciones sociales, móviles y colaborativas.


FootPrints service desk delivers a user-friendly suite of on-premises tools to automate IT services quickly and easily.

Temas relacionados:

Software del Service Desk
Las soluciones de service desk de BMC van más allá de la asistencia técnica básica, para ayudarle a aumentar la productividad, fomentar la colaboración y reducir los costes operativos.
Gestión de servicios de TI (ITSM)
BMC ofrece una amplia gama de soluciones ITSM que aportan innovación mediante una prestación de servicios simplificada e inteligente para los usuarios móviles, sociales y empresariales colaborativos actuales.