Compliance Standards and Regulations

BMC understands that the confidentiality, integrity, and availability of your operational information are vital to your organization. BMC and its data center vendors operate in accordance with the following protocols and standards.

Binding Corporate Rules

Adherence to BCRs, which enables BMC to make intra-organizational transfers of personal data across borders in compliance with the European Union (EU) and United Kingdom (UK) Data Protection Law.

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GDPR

Adherence to General Data Protection Regulation (GDPR) regulatory framework to ensure data protection and privacy.

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External Security Assessments

BMC uses both third-party pen-tests and security assessment tools to continuously monitor and manage security risks. Please contact your Customer Account Manager

NIST SP 800-171

Implementation of the recommended requirements for protecting the confidentiality of controlled unclassified information (CUI).

VPAT

The Voluntary Product Accessibility Template is a document used by providers to self-disclose the accessibility of a particular product. BMC supports the Web Content Accessibility Guidelines (WCAG) 2.1 level AA.

ENS (Esquema Nacional de Seguridad)

This certification establishes security standards that apply to all government agencies and public organizations in Spain, and service providers on which the public services are dependent on.

TISAX

TISAX (Trusted Information Security Assessment Exchange) is a European-standardized information security assessment framework specifically designed for the automotive industry. It is aligned with the international ISO/IEC 27001 standard and incorporates key information security and privacy requirements tailored to the needs of the automotive sector. Developed by the Association of the German Automotive Industry (VDA) in collaboration with the European Network Exchange (ENX), TISAX ensures a consistent approach to safeguarding sensitive data across the automotive value chain.

ISO 27001:2022

International standard used by BMC to effectively establish, implement, maintain, and continually improve its information security management system (ISMS).

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ISO 27701:2019

Framework for PII controllers and PII processors to have an effective Privacy Information Management System (PIMS) to manage privacy controls thereby reducing the risk to the privacy rights of individuals.

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ISO 27005:2022

ISO 27005 is an international standard that provides guidelines for managing information security risks. BMC has adopted a structured approach to identifying, assessing, and treating information security risks to support the effective implementation of an Information Security Management System (ISMS) based on ISO/IEC 27001.

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ISO 27034-1:2011

ISO 27034 is an international standard that provides guidelines for security techniques in application security. BMC has adopted a structured approach to integrating security into application development and management processes.

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ISO 27035-1:2023

Certification demonstrates that best practice Information security incident management is undertaken at BMC and that all required processes are in place and exercised. This certification covers all aspects of Incident Management including Detection, Reporting, Assessing, and Responding to a wide range of Incidents, and applying the lessons learnt.

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ISO 27017:2015

International standard used by BMC which provides security controls specifically for operating in a cloud environment.

ISO 27018:2019

International code of practice for cloud privacy used by BMC to help process personally identifiable information (PII), and to assess risks and implement controls for protecting PII.

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C5:2020

Cloud Computing Compliance Criteria Catalogue (C5) defines a baseline security level for cloud computing. It is used by professional cloud service providers, auditors, and cloud customers.

CSA STAR Level One

The Security, Trust, and Risk (STAR) Registry is a publicly accessible registry that demonstrates the security and compliance posture of BMC’s services.

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