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BMC Helix Digital Workplace 22.x: Fundamentals Administering for Basic License (SPT)

BMC Helix Digital Workplace is a self-service application for business users to connect with IT and HR anywhere, anytime, on any device. This course introduces the users to the key features, sets end-user functions, customizes the UI, enables self-service, configures product functionalities, and approves the application’s basic license.

Administrators can now configure any supported device for self-service, enter trouble tickets, enhance ticket fulfillment for user display, and contact IT. Through its integration with BMC Helix ITSM: Smart IT, it also provides an intuitive experience with Catalog, business approvals, notifications, knowledge articles, and the search function.

This Self-Paced Training (SPT) course contains only an instructor video that includes a demonstration of recorded lab exercises. However, it offers closed captioning in five additional languages: French, Spanish, German, Portuguese, and Italian. The multilingual closed captioning is generated using artificial intelligence(AI) and machine translation so that more customers can benefit from our courses.

Contact an Educational Advisor Pricing & Registration Course Abstract

Major release:

BMC Helix Digital Workplace 22.x

Good for:

Administrators

Course Delivery:

SPT | 24 horas

Course Modules