Learner Objectives:
BMC Helix Service Monitoring/AIOps
- Understand the features and benefits of BMC Helix Service Monitoring
- Walkthrough of the BMC Helix Service Monitoring Console
- Identify the key performance indicators of BMC Helix Service Monitoring
- Monitor and investigate situations in BMC Helix Service Monitoring
- Analyze the service health and perform causal analysis
- Create service blueprints in BMC Helix Service Monitoring
- Create service models using blueprints
- Monitoring services by using BMC Helix Dashboards
- Access the BMC Helix Intelligent Integration product console and integrate third-party tools
BMC Helix Operations Management
- Provide an overview and navigate through the BMC Helix Portal.
- Introduce BMC Helix Operations Management and list its features and benefits.
- Understand user identities and user access.
- Configure device monitoring in BMC Helix Operations Management.
- Monitor and analyze events in BMC Helix Operations Management.
- Define data collection.
- Configure, view, and filter deployment packages.
- Perform the various event operations.
- Describe policies and their types.
- Explain Event and Blackout Policies.
- Create alarm policies in BMC Helix Operations Management.
- Create monitor policies in BMC Helix Operations Management.
- Aggregate events using correlation policy in BMC Helix Operations Management.
- Create a basic enrichment event policy in BMC Helix Operations Management.
- Create a notification policy and filter unwanted events in BMC Helix Operations Management.
- Detect anomalies and create multivariate policies in BMC Helix Operations Management.
- Understand the key terminologies and concepts of the Netreo platform.
- Explore device details, incident states, alarms, thresholds, and anomalies using Netreo.
- Create dashboards, onboard devices, create templates, and utilize virtualization and configuration monitoring in Netreo platform.
- Understand functionalities of Retrace and also explore APM, transaction tracing, server, application and custom metrics monitoring, application performance, logging with Retrace, and error management.
BMC Helix Operations Management Migration
- Create refinement policies and migrate event policies across environments.
- Provide an overview of the TSOM to BHOM migration.
- Understand the usage of the BHOM Policy Migrator tool.
- Migrate monitoring and alarm policies.
- Understand the PCM to Policy Converter tool.
- Understand the BHOM PATROL Agent Migrator tool.
- Migrate TSOM PATROL Agents to the BHOM tenant.
- Understand the Event Migration Utility tool.
BMC Helix On-Premises IT Operations Management Container Deployment
- Understand the process of BMC Helix IT Operations Management On-premises deployment
- Understand the deployment architecture
- List the planning and preparing tasks for on-premises deployment
- Set the BMC Discovery Appliance and download container images
- Set up Harbor registry
- List the importance and use of reference architecture
- Install and use the Health Check Tool
- Perform the BMC Helix IT Operations Management On-Premises deployment steps
- Identify and resolve common troubleshooting pre-deployment, deployment and post-deployment issues
BMC Helix Log Analytics
- Introduce BMC Helix Log Analytics and generate events.
- Create an alert policy and detect anomalies in BMC Helix Log Analytics.
- Create an enrichment policy and field extraction policy in BMC Helix Log Analytics.
- Archive and restore logs in BMC Helix Log Analytics.
- Create a collection policy to collect logs in BMC Helix Log Analytics.
BMC Helix Dashboards
- Introduce BMC Helix Dashboards.
- Create visualizations and add them to a dashboard.
- Perform basic operations on the BMC Helix Dashboard.
BMC Discovery
- Describe the working of BMC Discovery
- Review the layout and utilities in the user interface of BMC Discovery
- Access available dashboards and configure dashboards in BMC Discovery
- Describe a taxonomy and view standard patterns from the UI
- Run a basic discovery scan and interpret the results
- Explain different Discovery access types
- Configure credentials for scans in BMC Discovery
- Describe storage discovery in BMC Discovery
- Describe patterns
- Explain the concept of first scan, second scan, and optimization in a discovery run
- Describe clustering and cluster management in BMC Discovery
- Explain the Start Anywhere Application Modeling (SAAM) functionality
- Explain software and infrastructure visualization
BMC Helix Continuous Optimization
- Use the BMC Helix Continuous Optimization Console
- Understand domains and entities
- Understand metrics and indicators
- Manage time and entity filters
- Use tags and bookmarks
- Analyze business services view
- Collect data using out-of-the-box ETLs
- Create custom dashboards and service risk dashboard
- Perform migration simulation and evaluate the simulation results
- Create and manage capacity pools
BMC Helix Continuous Optimization Migration
- Understand the process of migrating from TrueSight Capacity Optimization to BMC Helix Continuous Optimization
- List the planning activities required for the migration
- Explain the process for installing the Remote ETL Engine
- Download and Run the Migration Toolkit
- Validate data and perform post-migration tasks
TrueSight Server Automation
- Familiarizing yourself with TrueSight Server Automation
- Explain the TrueSight Server Automation Client Tier, Middle Tier, and Server Tier Architecture and Components
- Explain the views, perspectives, and elements of the TrueSight Server Automation Console application window
TrueSight Orchestration
- Describe the IT Process Automation
- Describe the purpose, functions, and benefits of TrueSight Orchestration
- Describe the Architecture of TrueSight Orchestration
- Recognize the components of TrueSight Orchestration
- Explain the Operator Control Panel
- Execute Workflows from the Operator Control Panel
Subscription Courses
BMC Helix Service Monitoring/AIOps
Offerings
- BMC Helix Service Monitoring: Overview (WBT)
- BMC Helix Service Monitoring: Fundamentals Navigating the Console (WBT)
- BMC Helix Service Monitoring: Fundamentals Key Concepts (WBT)
- BMC Helix Service Monitoring: Fundamentals Monitoring Key Performance Indicators (WBT)
- BMC Helix Service Monitoring: Fundamentals Monitoring Service Health and Performing Causal Analysis (WBT)
- BMC Helix Service Monitoring: Fundamentals Monitoring Situations (WBT)
- BMC Helix Service Monitoring: Fundamentals Configuring Situations (WBT)
- BMC Helix Service Monitoring: Fundamentals Service Blueprints Overview (WBT)
- BMC Helix Service Monitoring 24.x: Fundamentals Creating Service Models Using Blueprints (WBT)
- BMC Helix Service Monitoring 24.x: Fundamentals Using Dashboards (WBT)
- BMC Helix Service Monitoring 24.x: Fundamentals Using Intelligent Integration (WBT)
- BMC Helix Service Monitoring 24.x: Fundamentals Using (WBT)
Certification
- BMC Certified Associate: Helix Service Monitoring Online Exam
- BMC Certified Associate: Helix Service Monitoring 24.x for Operators Online Exam
BMC Helix Operations Management
Offerings
- BMC Helix Portal: Overview (WBT)
- BMC Helix Operations Management 23.x: Fundamentals Operating (WBT)
- BMC Helix Operations Management 23.x: Fundamentals Administering (WBT)
- BMC Helix Operations Management: Overview (WBT)
- BMC Helix Operations Management: Fundamentals Device Monitoring (WBT)
- BMC Helix Operations Management: Fundamentals Groups (WBT)
- BMC Helix Operations Management: Fundamentals Event Processing (WBT)
- BMC Helix Operations Management: Fundamentals Authorization Profile (WBT)
- BMC Helix Operations Management: Fundamentals Role Based Access Control (WBT)
- BMC Helix Operations Management: Fundamentals Implementing Alarm Policies (WBT)
- BMC Helix Operations Management: Fundamentals Monitor Policies (WBT)
- BMC Helix Operations Management: Fundamentals Event Policy (WBT)
- BMC Helix Operations Management: Fundamentals Aggregating Events using Correlation Policies (WBT)
- BMC Helix Operations Management: Fundamentals Event Policy - Notifications (WBT)
- BMC Helix Operations Management: Fundamentals Event Policy - Filtering Unwanted Events (WBT)
- BMC Helix Operations Management: Fundamentals Event Policy Enhancements (WBT)
- BMC Helix Operations Management: Advanced Detecting Anomalies Using Multivariate Policies (WBT)
- BMC Helix Operations Management 23.x: Fundamentals Designing Dashboards (WBT)
- Netreo Version 12 Administrator Training (WBT)
- Netreo Version 12 User Training (WBT)
- Stackify Retrace Engineer User Training (WBT)
Certification
- BMC Certified Associate: BMC Helix Operations Management Online Exam
- BMC Certified Associate: Helix Operations Management 23.x for Operators Online Exam
- BMC Certified Associate: Helix Operations Management 23.x for Administrators & Consultants Online Exam
BMC Helix Operations Management Migration
Offerings
- TrueSight Operations Management to BMC Helix Operations Management Migration: Overview (WBT)
- BMC Helix Operations Management: Fundamentals Using the TrueSight Health Check Tool (WBT)
- BMC Helix Operations Management: Fundamentals Migrating (WBT)
Certification
- BMC Certified Associate: Helix Operations Management Migration Online Exam
BMC Helix On-Premises IT Operations Management Container Deployment
Offerings
- BMC Helix IT Operations Management: Planning the On-Premises Deployment (WBT)
- BMC Helix IT Operations Management: Preparing for On-Premises Deployment (WBT)
- BMC Helix IT Operations Management: Using Reference Architecture (WBT)
- BMC Helix IT Operations Management: Using the Health Check Tool (WBT)
- BMC Helix IT Operations Management: Performing On-Premises Deployment (WBT)
- BMC Helix IT Operations Management: Troubleshooting On-Premises Pre-Deployment Issues (WBT)
- BMC Helix IT Operations Management: Troubleshooting On-Premises Deployment Issues (WBT)
- BMC Helix IT Operations Management: Troubleshooting On-Premises Post-Deployment Issues (WBT)
Certification
- BMC Certified Associate: Helix On-Premises IT Operations Management Container Deployment 23.x Online Exam
BMC Helix Log Analytics
Offerings
- BMC Helix Log Analytics: Overview (WBT)
- BMC Helix Log Analytics: Fundamentals Deriving Insights from Logs (WBT)
- BMC Helix Log Analytics: Fundamentals Generating Events Using Alert Policy (WBT)
- BMC Helix Log Analytics: Fundamentals Enriching Logs (WBT)
- BMC Helix Log Analytics: Fundamentals Archiving and Restoring Logs (WBT)
- BMC Helix Log Analytics: Fundamentals Extracting Fields (WBT)
- BMC Helix Log Analytics: Fundamentals Collecting Logs (WBT)
- BMC Helix Log Analytics: Fundamentals Detecting Anomalies (WBT)
BMC Helix Dashboards
Offerings
- BMC Helix Dashboards: Overview (WBT)
- BMC Helix Dashboards 21.x: Fundamentals Using (WBT)
- BMC Helix Dashboards 23.x: Fundamentals Using (WBT)
BMC Discovery
Offerings
- BMC Discovery 22.x: Fundamental Concepts (WBT)
- BMC Helix Discovery 23.x: Fundamentals Modeling Services Using Blueprints (WBT)
Certification
- BMC Certified Associate: Discovery 22.x for Administrators Online Exam
- BMC Certified Associate: Discovery 22.x Application Modelling for Administrators Online Exam
- BMC Certified Associate: Discovery 24.x for Administrators Online Exam
- BMC Certified Associate: Discovery 24.x Application Modeling for Administrators Online Exam
BMC Helix Continuous Optimization
Offerings
- BMC Helix Continuous Optimization: Overview (WBT)
- BMC Helix Continuous Optimization: Fundamentals Working with Domains and Entities (WBT)
- BMC Helix Continuous Optimization: Fundamentals Authorization Profiles (WBT)
- BMC Helix Continuous Optimization: Fundamentals Role Based Access Control (WBT)
- BMC Helix Continuous Optimization: Fundamentals Overview of Metrics and Indicators (WBT)
- BMC Helix Continuous Optimization: Fundamentals Using Filters (WBT)
- BMC Helix Continuous Optimization: Fundamentals Using Tags and Bookmarks (WBT)
- BMC Helix Continuous Optimization: Fundamentals Working with Business Service Views and Service Pools (WBT)
- BMC Helix Continuous Optimization: Advanced Collecting Data Using Out-ofthe-box ETLs (WBT)
- BMC Helix Continuous Optimization: Fundamentals Working with Dashboards (WBT)
- BMC Helix Continuous Optimization: Using Service Risk Dashboards (WBT)
- BMC Helix Continuous Optimization: Fundamentals Simulating Cloud Migration (WBT)
- BMC Helix Continuous Optimization: Fundamentals Working with Capacity Pools (WBT)
Certification
- BMC Certified Associate: Helix Continuous Optimization Online Exam
BMC Helix Continuous Optimization Migration
Offerings
- BMC Helix Continuous Optimization: Fundamentals Migrating Overview (WBT)
- BMC Helix Continuous Optimization: Planning the Migration and Activating(WBT)
- BMC Helix Continuous Optimization: Installing the Remote ETL Engine (WBT)
- BMC Helix Continuous Optimization: Downloading and Running the Migration Toolkit(WBT)
- BMC Helix Continuous Optimization: Validating Data and Performing Post-Migration Tasks(WBT)
TrueSight Server Automation
Offerings
- TrueSight Server Automation 22.x: Architecture and Components (WBT)
Certification
- BMC Certified Associate: TrueSight Server Automation 22.x Online Exam
TrueSight Orchestration
Offerings
- TrueSight Orchestration 20.x: Fundamentals Architecture and Components (WBT)
Certification
- BMC Certified Associate: TrueSight Orchestration 20.x for Administrators Online Exam
- BMC Certified Associate: TrueSight Orchestration 20.x for Developers Online Exam
- BMC Certified Associate: TrueSight Orchestration 20.x for Consultants Online Exam