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BMC Helix ITSM - Smart Reporting 20.x: Fundamentals Administering (ASP)
BMC Remedy Smart Reporting is an easy-to-use report writer for non-technical users, delivering drag-and-drop simplicity for formatting and data selection. It is designed to reuse components, such as Source Connections and Views. Advanced features like Automated Insights can be used to gain more proficiency for report creation.
This two-day course provides students with the information and hands-on lab exercises for administering BMC Remedy Smart Reporting.
This course is applicable primarily to the Administrators who are responsible for onboarding, offboarding and configuring BMC Remedy Smart Reporting. The learners will be guided on how to manage content, work with views, optimize product performance, troubleshoot, and perform other administering tasks.
Major release:
BMC Helix ITSM 20.x
Recommended Prerequisites:
Good for:
Administrators
Course Delivery:
Assisted Self Paced (ASP) | 16 horas
Course Modules
Introduction to BMC Remedy Smart Reporting
BMC Remedy Smart Reporting Onboarding
Defining and ModifyingViews
Creating Content
Configuring BMC Remedy Smart Reporting
BMC Remedy Smart Reporting Administration Console
Additional Administrative Tasks
Course Modules
Introduction to BMC Remedy Smart Reporting
BMC Remedy Smart Reporting Onboarding
Defining and ModifyingViews
Creating Content
Configuring BMC Remedy Smart Reporting
BMC Remedy Smart Reporting Administration Console
Additional Administrative Tasks