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BMC Helix ITSM - Smart IT 20.x: Fundamentals Using Asset Management (WBT)
This course will give Smart IT Asset Management users an overview of the main Smart IT features before they begin to use them in real-time.
At the end of the course, the learners will be equipped with the knowledge of main features of Smart IT and easily work with the asset processes, features, and records.
Major release:
BMC Helix ITSM 20.x
Good for:
Users
Course Delivery:
Web Based Training (WBT) | 3 horas
Course Modules
Smart IT Concepts and Overview
BMC Asset Management Concepts
Asset Management Roles and Permissions
Smart IT Asset Records
Creating and Updating Assets
Relating Asset with Other Assets and Items
Running Asset Actions and Moving Assets to Inventory
Receiving and Replacing Assets Using Mobile Device
Course Modules
Smart IT Concepts and Overview
BMC Asset Management Concepts
Asset Management Roles and Permissions
Smart IT Asset Records
Creating and Updating Assets
Relating Asset with Other Assets and Items
Running Asset Actions and Moving Assets to Inventory
Receiving and Replacing Assets Using Mobile Device