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BMC Helix ITSM - Smart IT 20.x: Fundamentals Using Release Management (WBT)
BMC Helix ITSM - Smart IT provides the next-generation user experience for BMC Remedy IT Service Management (BMC Remedy ITSM). It sets a new standard for the modern workplace with an intuitive, social, and mobile experience to enable a more knowledgeable and collaborative workforce organized around IT roles.
This course will give Smart IT Release Management users the knowledge to work with release management processes, features, and tickets.
Major release:
BMC Helix ITSM 20.x
Good for:
Users
Course Delivery:
Web Based Training (WBT) | 1 horas
Course Modules
Release Management Concepts
Creating Release Tickets
Course Modules
Release Management Concepts
Creating Release Tickets