icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

ITIL®: Awareness (WBT)

This three-hour course introduces the fourth version of the IT Infrastructure Library® (ITIL®) and its proven processes for successfully managing IT infrastructures. Participants gain awareness of ITIL methodologies, concepts, and terminology and become conversant in the business value of ITIL.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
IT Infrastructure Library® is a registered trade mark of AXELOS Limited used, under permission of AXELOS Limited. All rights reserved.

Major release:

ITIL Any

Good for:

IT Executives

Course Delivery:

Web Based Training (WBT) | 3.00 horas