icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

BMC Remedyforce: Fundamentals of Incident Management & Problem Management (WBT)

This online course is designed for BMC Remedyforce staff users. This self–paced course introduces participants to the features of Incident Management and Problem Management.

This course explains the concepts and procedures of Incident Management and Problem Management. These concepts and procedures will help staff users to create, manage, and work with Incidents, Tasks, Broadcasts, and Problem records in BMC Remedyforce.

Major release:

BMC Helix Remedyforce Any

Good for:


Course Delivery:

Web Based Training (WBT) | 2.00 horas

Course Modules