Accelerator: AIOps Anomaly Detection

What you get:

BMC will perform the following in one environment:

• Conduct a workshop to transfer knowledge of BMC Helix AIOps and machine learning capabilities
• Assist with configuring up to five policies, which can include monitoring, alarm, and variate policies

Customer will be responsible for:

• Actively participating in knowledge transfer workshop
• Configuring policies

Deliverables: The parties understand and agree that BMC will not be responsible for any specified or implied deliverables resulting from these Consulting Services. A report or email may however be communicated to Customer to present the status of the Services (“Status Report”).

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

• BHOM must already be onboarded and configured for user access
• BHOM must already be collecting monitoring metrics

Additional information:

• Estimated Duration: 2 Days
• In-scope Product: BMC Helix Monitor
• Service Type: Advisory & Planning
• Availability: Active
• Success Service Code:MONI_ANOM_001
• Date Last Updated: 12/3/2021