Access to an Applications Managed Service Specialist
6 CREDITS
What you get:
BMC will perform the following:
In addition to your Comprehensive Success Plan, the AMS team will provide one additional delivery specialist for 200 hours, under Customer’s direction, to perform activities such as:
- Assist with bulk data migrations
- Build third-party integrations
- Configure requestable services
- Configure repeatable services
- Configure dashboards or reports
Pre-requisites:
- Customer must be a subscriber to the Comprehensive Success Plan.
Additional information:
- Estimated Duration: 200 hours
- In-scope Products: BMC Helix Business Workflows, BMC Helix Capacity Optimization, BMC Helix Chatbot, BMC Helix Control-M, BMC Helix Digital Workplace, BMC Helix Discovery, BMC Helix ITSM, BMC Helix Monitor, BMC Helix Optimize
- Service Type: Technical Assistance & Operations
- Availability: Active
- Success Service Code: APPM_DELI_001
- Date Last Updated: 05/02/2022