BMC Helix Continuous Optimization Starter Service
40+ CREDITS
What you get:
BMC will perform the following in one environment:
- Conduct a workshop of up to two days to cover BHCO in Customer’s environment
- Configure the following:
- Up to four Remote ETL* Engine (“REE”) Servers.
- One out of the box ETL* module for up to 8000 virtual servers, using one of the following ETL’s:
- VMware vCenter
- Red Hat® Enterprise Virtualization
- Oracle® Enterprise Manager
- OpenStack
- One out of the box ETL module using one of the following cloud providers:
- Amazon Web Services (AWS)
- Microsoft Azure (Azure)
- Google Cloud Platform
- IBM Cloud®
- Up to two service domains in BHCO.
- Up to five BHCO models for analyzing and forecasting capacity data.
- Up to three Simple* and two Moderate* BMC Helix dashboards for BHCO with up to 10 metrics per dashboard. Dashboards must contain BHCO data only.
- Assist Customer during functional testing.
- Prepare the following documentation:
- Solution Design Document
- Test Strategy and System Test Plan document
- Construction Document
Customer will be responsible for:
- Providing access to:
- Capacity management administrators.
- Subject Matter Experts (SMEs) for the virtualization platform to be integrated.
- SMEs in relation to the service domains and templates to be configured.
- Providing access and privileges to systems and applications to be integrated.
- Providing access to Customer’s BHCO environment.
- Deploying infrastructure to host REE servers.
- Creating functional test plan.
- Conducting functional testing.
- Ensuring connectivity access from Customer’s environment to BHCO platform via the REE Servers.
Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:
- Solution Design Document
- Test Strategy and Test Plan
- Construction Document
Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.
Delivery Options Success Credit Required New Service code Standard Delivery* 40 BHCO_STRS_003_OFFSHORE Country Specific Staffing* 70 BHCO_STRS_003_ONSHORE
Pre-requisites:
- Firewalls are configured to allow communication from the REE Servers to BHCO and REE servers to target virtual platform and cloud provider
- Access credentials and connectivity are available for the following integrated platforms:
- Existing virtualization platform
- Existing cloud provider
- BHCO must be provisioned and available
Additional information:
- Estimated Duration: 8 weeks
- In-scope Product: BMC Helix Continuous Optimization
- Service Type: Deployment
- Availability: Active
- Success Service Code:
- BHCO_STRT_003_OFFSHORE
- BHCO_STRS_003_ONSHORE
- Date Last Updated: 02/20/2025
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