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Contact usThis Service will prepare a Customer with the analyses, strategy and design to migrate On-Prem Helix ITSM to On-Prem Containerized Helix ITSM using BMC’s Helix Data Manager (HDM). BMC will capture requirements to analyze and design the migration process and HDM architecture requirements.
BMC will perform the following:
Customer Responsibilities:
Prerequisites:
Project Milestones: The following Milestones are established between the Customer and BMC. Once BMC has reached a milestone, the BMC project manager will issue a milestone completion letter to the Customer.
Deliverables: Using BMC’s standard methodology and templates, the following deliverables are in scope for this project.
Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the deliverables have been delivered to the Customer Project Manager.