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Contact usThis Service configures a one one-way integration for event and/or metrics ingestion from one external source to BMC Helix Operations Management (BHOM).
BMC will perform the following in one environment:
Integrate Metrics and/or Events using one of the following options.
Ingestion Type | Using BMC Helix Intelligent Integrations | Using REST API* |
---|---|---|
Metrics |
|
|
Events |
|
|
Delivery Options | Starter Service Integration Service - Success Credits Required | Using REST API - Success Credits Required | ||||
---|---|---|---|---|---|---|
Events
|
Metrics
|
Both
|
Events
|
Metrics
|
Both
|
|
Standard Delivery* Credits | 25
|
25
|
27
|
29
|
29
|
32
|
Country-Specific Staffing* Credits | 34
|
34
|
37
|
41
|
41
|
45
|
Customer will be responsible for:
Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:
Completion Criteria: BMC will have completed the Service when the in-scope Service have been completed and the Deliverables have been reviewed in accordance with the Terms of Use and delivered to the customer Project Manager. Consultant days must be booked in no less than 8-hour increments/full days.
REST API - Representational State Transfer Application Programming Interface
Country-Specific Staffing:Upon Customer’s request and BMC resource availability, BMC will deviate from BMC’s Standard Delivery model. BMC will work with Customer to understand and address their country-specific staffing requirements. The staffing choice from which country a BMC resource comes from will be mutually agreed to by BMC and Customer.
Standard Delivery:A mix of BMC consultants and project managers sourced from various BMC locations.