BMC Helix Professional Services Travel Credits

What you get:

BMC Helix will perform the following:

• The service will provide travel expenses for the BMC Helix consultant for 5 continuous days on-site at the Customer location.

BMC Helix will provide this service with one of the approaches below: 

Deliverables: The parties understand and agree that BMC Helix will not be responsible for any specified or implied deliverables resulting from these Consulting Services. A report or email may however be communicated to Customer to present the status of the Services (“Status Report”).

Pre-requisites:

• Customer must identify the Success Catalog Service Offering that is associated with this travel request.
• Travel to be booked at least two weeks in advance.
• Restrictions: Prior BMC Helix legal & tax approval is required for on-site professional services delivery due to country specific restrictions. There are no restrictions for US based companies using on-site delivery for less than 6 months per calendar year.

Additional information:

• Estimated Duration: 1 week
• In-scope Products: BMC Helix Business Workflows, BMC Helix Capacity Optimization, BMC Helix Chatbot, BMC Helix Client Management, BMC Helix Cloud Cost, BMC Helix Cloud Security, Control-M SaaS, BMC Helix Digital Workplace , BMC Helix Discovery, BMC Helix ITSM, BMC Helix Knowledge Management by ComAround, BMC Helix Monitor, BMC Helix Optimize, BMC Helix Platform, BMC Helix Remediate, BMC Helix Remedyforce, BMC Helix Vulnerability Management, Remedy (On Prem)
• Service Type: Technical Assistance
• Availability: Active
• Success Service Code: TRVL_LOCL_001, TRVL_INTL_001
• Date Last Updated: 03/20/2025