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Contact usThis Service provides strategic guidance on the process stages of Configuration Management planning by assisting with the formulation of Configuration Management System* architecture.
BMC Helix will perform the following:
Customer will be responsible for:
Delivery Option | Standard Delivery* | Country-Specific Delivery* |
---|---|---|
Strategic Planning for Configuration Management Service | 35 credits |
39 credits |
Deliverables: Using BMC Helix standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:
Completion Criteria: BMC Helix will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.
Configuration Management System is a set of tools and data that is used for collecting, storing, managing, updating, analyzing and presenting data about Configuration Items and their relationships
Country-Specific Staffing: Upon Customer’s request and BMC Helix resource availability, BMC Helix will deviate from BMC Helix Standard Delivery model. BMC Helix will work with Customer to understand and address their country-specific staffing requirements. The staffing choice from which country a BMC Helix resource comes from will be mutually agreed to by BMC Helix and Customer.
Standard Delivery: A mix of BMC Helix consultants and project managers sourced from various BMC Helix locations.