icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

Integration Template

Version 23.3 and later

Updated: Dec-8-2023

Release Notes

Create BMC Helix ITSM People records from Workday user records via BMC Helix iPaaS, powered by Jitterbit

An integration template to retrieve user data from Workday and automatically create or update a corresponding BMC Helix ITSM people record.

Create BMC Helix ITSM People records from Workday user records via BMC Helix iPaaS, powered by Jitterbit

An integration template to retrieve user data from Workday and automatically create or update a corresponding BMC Helix ITSM people record.

Key Features

  • Get users from Workday and create a new BMC Helix ITSM People record if a record does not exist.
  • Get users from Workday and update the corresponding People record in BMC Helix ITSM, if the record exists.

Licensing Information

Please contact your BMC representative for licensing the solution.

Supporting Documentation

BMC Documentation

Product Version Requirements/Compatibility

Workday version 34.2 or later

BMC Helix ITSM 20.08 or later