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Contact usA bi-directional template developed by using the ticket brokering application BMC Helix Multi-Cloud Broker, leveraging BMC Helix iPaaS, powered by MuleSoft Anypoint Platform. Use the integration template to automatically create a BMC Helix ITSM incident when an Azure DevOps work item is created and vice versa. The integration template automates the task of synchronizing comments and attachments between the two tickets.
Key Features
Licensing Information
Please contact your BMC representative for licensing the solution.
Product Version Requirements / Compatibility
BMC Helix ITSM version 20.08 and later
Azure DevOps cloud version