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BMC
BMC Contact Options

Select the link below that best matches your interest.

For questions about BMC products, solutions, and services, you can also phone the number below:

1‑855‑834‑7487

The benefits of improving the skills critical for success, and earning your BMC accreditation or certification as verification, are invaluable for every aspect of your business and career.

Business Leaders

For Business Leaders

  • Improve productivity:
    1 hour of training improves productivity by a factor of 5X
  • Reduce business risk: Certified resources reliably implement and manage your solutions
  • Faster return on investment: 80% of IT managers realize training is critical to project success
BMC Partners

For BMC Partners

  • Differentiation: Customers look for BMC Certified Professionals when selecting partners to work with their BMC solution
  • Quality and reliability: BMC Certifications ensure a Partner will be able to deliver value across all BMC solutions with high quality and efficiency
Individuals

For Individuals

  • Grow your career: Accelerate your professional development
  • Build a reputation: Enhance your credibility as an expert and increase your value to your employer
  • Specialize: Become a specialist in your BMC solution area

Accelerate your career as well as your customer’s or company’s transformation

Our first level of recognized learning

BMC Accredited Administrator

The BMC Accreditation levels validate the knowledge and skills needed to support, schedule, maintain, and apply best practices on BMC solutions.

Process:

For Accreditation, the exam is online and not proctored. The exam is offered after you complete the learning path for the specific product. Upon completing the last course in the learning path, you will have two attempts to pass the online exam. No retakes will be offered.

  1. Take the prerequisite web-based training (WBT) in the Learning Path.
  2. Take the instructor-led training (ILT) course(s) in the Learning Path or available alternatives—assisted self-paced (ASP) or virtual instructor-led training (VILT).
  3. Pass the online exam and earn Accredited Administrator designation. Accreditation has no expiration date.

    *There may be more than one accreditation to earn in a given learning path.
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Our first level of recognized certification

Certified Associate

The BMC Certified Associate levels validate the knowledge and skills needed to support, schedule, maintain, and apply best practices on BMC solutions.

Process:

For Certified Associate exams, the exam is online and not proctored. The exam is offered after the last course in the Certified Associate learning path. If you do not pass the exam, you can re-register, pay for, and perform another attempt within the guidelines set in the BMC Education Certification Policy.

1. Take the instructor-led training (ILT) course(s) in the Learning Path or available alternatives—assisted self-paced (ASP) or virtual instructor-led training (VILT).

2. Pass the online exam and earn Certified Associate designation. Certified Associate designations expire 2 years from the date of the exam.

*There may be more than one Certified Associate designation to earn in each learning path.

Our key certification level

BMC Certified Professional

The BMC Certified Professional level verifies all required skills to deploy, operate, and troubleshoot our products.

Process:

To earn your BMC Certified Professional designation, the process includes passing an online assessment and a multi-day proctored exam in a BMC training facility or online. If you do not pass the proctored exam, you can re-register, pay for, and schedule the next available exam.

  1. Take the preparation courses of the certification learning path, if you want to acquire knowledge
  2. Review study kit to prepare for Certification Online Assessment and Practical Exam, and Pass the Online Assessment.
  3. Register and pay for BMC Certified Professional Practical Exam for specific product interest.
  4. Pass proctored exam and earn certification. BMC Certified Professional certifications earned by passing a proctored exam expire three years from the date that you pass the exam.

Starting February 2018, BMC will begin exchanging proctored Practical Exams with Online Proctored Exams. To earn your BMC Certified Professional designation for products that have an Online Proctored Exam, you must be accredited in the product and pass the Online Proctored Exam. If you do not pass the online proctored exam, you can re-register, pay for, and schedule another attempt within the guidelines set in the BMC Education Certification Policy.

  1. Take the preparation courses of the certification learning path, if you want to acquire knowledge.
  2. Register and pay for BMC Certified Professional Online Proctored Exam for specific product interest.
  3. Pass online proctored exam and earn certification. BMC Certified Professional certifications earned by passing an online proctored exam expire two years from the date that you pass the exam

Our highest level of recognized certification

BMC Certified Expert

The BMC Certified Expert level provides the professional credential to create the expertise to deploy, configure, operate, and support complex BMC solutions.

Process:

To earn your BMC Certified Expert designation the exam is online and not proctored. This exam is offered after you complete the learning path for the specific product. Upon completing the last course in the learning path, you will have two attempts to pass the online exam. No retakes will be offered.

  1. Take the prerequisite web-based training (WBT) in the Learning Path.
  2. Take the instructor-led training (ILT) course(s) in the Learning Path or available alternatives—assisted self-paced (ASP) or virtual instructor-led training (VILT).
  3. Pass online exam and earn Certification. BMC Certified Expert certifications expire two years from the date that you pass the exam.
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Keep your certified professional status up to date

  • BMC Accreditations do not expire.
  • BMC Certified Associate designations expire two years from the date that you pass the exam. Recertification is required so you are up to date on the latest version of the solution and maintain current standing within the community.
  • BMC Certified Professional certifications granted by passing a live practical exam expire three years from the date that you pass the exam. BMC Certified Professional certifications granted by passing an online proctored exam expire two years from the date that you pass the exam. Recertification is required so you are up to date on the latest version of the solution and maintain current standing within the community.
  • BMC Certified Expert certifications expire two years from the date that you pass the exam. Recertification is required so you are up to date on the latest version of the solution and maintain current standing within the community.

To recertify, the same process is followed as in the original certification process. If you need to acquire new product knowledge you can take the accreditation and certification preparation training courses. If you have already the product knowledge for the current version, you can directly take the accreditation exam or respectively the certification exams. Recertification is required prior to the expiration date of your current certification. To register for the latest certification, visit BMC Academy (for customers and partners).