BMC Certified Associate: HelixGPT 25.x Administering for Service Management Online Exam

Online Exam

BMC HelixGPT is a Generative Artificial Intelligence (AI) capability within BMC Helix Service Management and BMC Helix IT Operations Management. It helps in quicker problem resolution, better collaboration, and increased productivity. Use BMC HelixGPT to analyze data quickly, generate content, optimize processes, and interact through conversational Q&A for incident and problem management.

AI agents in BMC HelixGPT are designed to operate with minimal human input. Powered by large language and action models, these agents can understand natural language, take appropriate actions, and learn from every interaction to deliver even better results over time. The AI agents in BMC HelixGPT work with BMC Helix Service Management and BMC Helix AIOps to provide multiple service management and operations management capabilities. In this course, we focus on the Employee Navigator, Service Collaborator, and Insight Finder Agents.

Companies deploying and using BMC HelixGPT realize full value only when their solution is effectively operated, configured, and administrated. To ensure deployments and operations are performed to best practice standards, BMC Helix maintains a technical certification program.

The Certified Associate for BMC HelixGPT Certification Exam will validate the technical competencies needed to successfully operate, configure, and administer out-of-the-box (OOTB) baseline functionality for BMC HelixGPT.

Steps to Certifications

Step 1. Take the recommended courses for the Certified Associate learning path. Purchase the required exam (attempts)

Step 2. Study and prepare for the exam. BMC recommends 6 weeks and also a minimum of 3 months experience with the product before taking the exam.

Step 3. Take and pass the exam.

Step 4. If you have failed the exam, purchase another exam attempt, and start at step 2.

Examination Details

• Exam is an online exam.
• Further details and terms and conditions are available in the BMC Certifications Program Guide and BMC Education Certification Policy.