BMC Helix Digital Workplace 22.x: Fundamentals Administering for Advanced License (ASP)

BMC Helix Digital Workplace offers two applications, BMC Helix Digital Workplace Advanced and BMC Helix Digital Workplace Catalog. BMC Helix Digital Workplace is a self-service application for business users to connect with IT and HR anywhere, anytime, on any device. Employees can use any supported mobile device or desktop browser for self-service, raise trouble tickets, make appointments, and contact IT. Administrators can rebrand the application, set up impersonation, set up locations, floor maps, and assets, monitor the status of services, create reports, create broadcasts for user groups, schedules, and locations, customize notification templates, set up alternate approvals and work with logs for troubleshooting.

This self-paced, hands-on course guides learners with the information and hands-on lab exercises they need to begin configuring and administering BMC Helix Digital Workplace for the Advanced license. Materials are provided that can be referenced during and after the class.

This course offers additional multilingual subtitles/closed captioning (cc), generated using an Artificial Intelligence translation tool, in French, German, Italian, Portuguese, and Spanish.

Note: The BMC Helix Digital Workplace catalog features are covered in the following courses:

• BMC Helix Digital Workplace 23.x: Fundamentals Configuring Service Catalog and Workflows - Part 1 (WBT)
• BMC Helix Digital Workplace 22.x: Fundamentals Configuring Service Catalog and Workflows - Part 2
• BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering – Part 3